Privacy Policy

Effective Date: August 20, 2025
1. Information We Collect
We collect information in the following ways:
- Personal Details: Your name, phone number, email address, billing/shipping address, and
payment information.
- Event Information: Rental dates, event locations, and details you provide to deliver services.
- Website & Online Use: Technical data such as IP address, browser type, and browsing
behavior.
- Communications: Records of quotes, emails, phone calls, or messages with our team.
2. How We Use Your Information
We use your information to:
- Process quotes, bookings, and payments.
- Deliver and pick up rental equipment.
- Communicate updates or confirm details about your event.
- Improve services, website experience, and customer support.
- Send promotions or updates (only if you opt in).
3. Sharing Your Information
We do not sell your information. We only share it with:
- Trusted service providers (payment processors, delivery partners).
- Legal authorities when required to comply with laws or protect our rights.
4. Data Storage & Security
Your data is stored securely using appropriate safeguards, including restricted access and
protections. While no system is 100% secure, we take every reasonable step to protect your
data.
5. How Long We Keep Your Information
- Client accounts & event history: Retained while you are an active customer, or as required by
law.
- Payment details: Processed securely but not stored beyond the transaction.
- Marketing preferences: Retained only if opted in, and you may unsubscribe anytime.
6. Your Rights
You may:
- Request access to the data we hold.
- Ask us to update or correct inaccuracies.
- Request deletion of your data where legally possible.
- Opt out of marketing emails at any time.
7. Children’s Privacy
Our services are intended for adults planning events. We do not knowingly collect information
from children under 13.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be
posted here with the effective date listed above.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please
contact us